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Products may be eligible for return or exchange if they arrive damaged, defective, incorrect or significantly different from the ordered product.

Items should be unused and returned in their original condition with relevant packaging and accessories where applicable.

Please contact Laer BD customer support as soon as possible after receiving your order.

Provide your order number and a clear description of the issue. Photos or videos may be requested to help our team evaluate the situation.

Where applicable, an eligible product may be exchanged for another available product or suitable replacement.

Exchange availability depends on stock and product condition.

Products that have been used, washed, intentionally damaged or significantly altered after delivery may not qualify for return or exchange.

Products returned without prior communication with our support team may also be subject to review before acceptance.

This page contains general information and may be updated according to Laer BD's final customer service policy.

Please contact us before sending any product back so that our team can guide you through the correct process.